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We Have Storm Flooding and Our Sump Pump Failed in Oakland, Now What?

10/22/2021 (Permalink)

dark storm clouds Storm producing heavy rainfall can cause flooding. SERVPRO is available 24/7 for all of your storm damage restoration needs.

SERVPRO Can Handle Water Removal from Flood Damage to Your Oakland Home – Call to Have a Crew Deployed ASAP!

While having a sump pump in the crawlspace or basement of your Oakland home gives you added peace of mind during storm season, there can come a time when the system fails. Whether you had an appliance failure or an outage where your sump pump didn’t turn on, you may be in for some flooding and water damage. The good news is that the SERVPRO crew is available 24/7, and we are happy to come out to your home to take a look so that you can minimize the loss and restore your interior to the preloss condition.

Is There Anything I Can Do Until You Arrive?

Until SERVPRO’s Green Fleet arrives at your home to help with flood damage in Oakland, there are numerous measures that you can take to minimize property damage, including:

  • If you can locate the source of the water coming in and stop it.
  • Always avoid hazards, such as unsanitary water, slippery floors, electricity near the water loss zone, and unsafe structures.
  • Put plastic underneath furniture legs or remove furniture to try and prevent rust or permanent staining.

A sump pump failure can happen for several reasons, such as:

  • Power Failure – A power outage is the most common reason for a sump pump failure. Many homeowners like to have their sump pump connected to a back-up generator to be activated manually if the main power to the house is off.
  • Wrong Size Sump Pump – If the wrong size pump gets installed on your property, you will likely run into issues. A smaller pump is just as capable as the larger sizes. However, a sump pump that is too big will work harder than it needs to, or a smaller sump pump installation might not be able to pull out enough water. Each instance can lead to a shorter lifespan.
  • Installation Issues – The sump pump should always be installed according to specific manufacturer recommendations to avoid the potential for severe water damage. If you are not quite sure of the appropriate way to install one, it is better to call in the assistance of a trained technician.
  • Switch Malfunction – A switch issue is a common problem with sump pumps, which can happen when it shifts position in the basin, and it leaves the float ineffective.
  • Not Maintained – It is often recommended that a sump pump gets tested every few months. Yearly service is also best to ensure that your unit will work when it is needed most.
  • Clogged Discharge Line – If the water is unable to exit the property through the discharge line, the sump pump is unable to work. This line must be free from rocks, dirt, and other debris at all times.
  • Appliance Defect – While it might be rare, there is always the possibility that your sump pump is defective. It is best to check and test out the pump upon installation to ensure proper function.

Will My Insurance Cover this Sump Pump Failure?

The failure of a sump pump is usually not covered with a standard homeowner’s policy. In many cases, there will be an endorsement, or an add-on, that you can choose to help with a failed sump pump and back-up. It is always best to consult with your home insurance provider to determine what your coverage might be, if any.

What Can I Do to Avoid Water Damage in the Future?

While it is impossible to avoid a natural disaster, you can be proactive about protecting your property. SERVPRO has enough experience to tell our customers some of the things to do to prepare for the future:

  • Know the flood risk for your area
  • Put together a flood plan in advance
  • Make sure that you always have an emergency kit readily available
  • Have essential documents stored in a safe and dry place
  • Always test out your sump pump and back-up generator periodically
  • Choose a restoration team before the disaster even happens

When you have our number handy, you will have access to emergency flood damage services 24 hours a day, seven days a week. We know that a significant storm and flooding event can be overwhelming and devastating. Whenever you have flooding in your home, simply give us a call. We will:

  • Remove and dispose of any materials damaged beyond repair
  • Dry out any contents or provide pack-out services for off-site cleaning
  •   Monitor the entire drying process, ensuring everything is dry in a timely manner

SERVPRO of San Leandro has the resources and manpower to tackle any storm or disaster that leaves you with flood damage. Call us at (510) 352-2480, and we can send out a team as soon as possible to get started on an assessment.

Who Can Get Rid of Water Damage from a Burst Bathroom Pipe?

10/15/2021 (Permalink)

drawing of drainpipe showing clog Clogged pipes occur from a variety of sources. Inspect your drains often to ensure they are free-flowing.

SERVPRO Techs Eliminate Water Damage in San Leandro Homes with Sophisticated Tools

Did you know that freezing isn’t the only cause of burst pipes? When this type of disaster occurs in your San Leandro residence, it can be both sudden and overwhelming. However, there is a team that is ready to assist you.

If a plumbing malfunction requires water removal for your San Leandro home, SERVPRO can begin the cleanup process within hours of your initial contact. Your local SERVPRO is also licensed to render general contracting services (license #937457) to restore your residence after disaster cleanup has finished.

Preventing Burst Pipes in the Sunshine State

Californians might not have to worry as much about frozen climates causing burst pipes, but plumbing clogs and obstructions can cause similarly costly issues.

Common sources of pipe clogs include:

  • Fats, oil, and grease buildup in pipes
  • Non-flushable paper products such as paper towels
  • Sewer line obstructions caused by tree roots and debris

If carpeting outside of the bathroom has been affected by contaminated water, disposal may be necessary to prevent the spread of mold or microbes in your home.

SERVPRO Technicians Sanitize Your Bathroom

When a water damage situation involves the sewer system, sanitation is key to keeping your home safe. SERVPRO uses a variety of cleanup modalities paired with EPA-registered biocides to combat microbes and bacteria. These can include:

  • Pumps and sprays
  • Manual application with cleaning cloths and sponges
  • Injection systems

Sanitation is critical to successful drying and to mitigating odors in tandem with deodorization equipment like ultra-low volume (ULV) foggers. After sanitation in a gray or black water situation, structural drying and repairs can begin.

SERVPRO of San Leandro offers a 24/7 cleanup that is Faster to Any Size Disaster. Call (510) 352-2480 to have an emergency response crew at your home within hours.

What Is the Best Approach to Handle the Different Flood Damage Issues in San Leandro Homes?

10/8/2021 (Permalink)

Picture of SERVPRO van Our Green Fleet quickly arrives to your home, ready to remediate the storm damage.

SERVPRO Sends Well Equipped and Trained Teams to Help You Respond Appropriately to Flood Damage

If your San Leandro property is affected during a storm, various structural damages might occur, including roof cave-ins and shattered windows. Seeking the help of a professional is the best way to address the damage. However, deciding which professional to choose can be challenging because the loss also includes other aspects of flood damage like inundation and contamination from groundwater intrusion. 

Your choice of a restorer to handle flood damage at your San Leandro home should be based on their capability to simultaneously address all aspects of the loss. For instance, SERVPRO sends teams equipped to clean, repair, remove wastes, decontaminate and remove odors from a property. With such a team at work, you only have to worry about the overall outcome. 

Restoration after a flooding incident involves many tasks like:

  • Replacing or repairing subfloors
  • Cleaning and repairing utilities such as HVAC and electrical systems
  • Removing cleaning and resetting contents
  • Replacing, cleaning, and refinishing wall elements

Having the correct tools is a crucial resource necessary for tackling these tasks. SERVPRO sends fully stocked production trucks to every loss site, so we have the most essential tools. For instance, we have various equipment to handle a single task like water removal since our technicians are provided with regular and specialized pumps, including truck-mounted and submersible ones.

The right skills are also necessary since the different restoration processes require different types of knowledge. Our SERVPRO technicians are professionally trained in structural drying, specialized cleaning processes, and microbial remediation, among others. 

SERVPRO of San Leandro has what it takes to handle any flood-related problem, "Like it never even happened." Call us at (510) 352-2480.

What Is The Quickest Way To Get Flood Damage Out Of My San Leandro Home?

9/22/2021 (Permalink)

Flood Zone sign Floodwater damage restoration for your home is a job for SERVPRO. Our fast and immediate service prevents further loss.

How SERVPRO Restore Your San Leandro Home to A Clean, Dry State. 

San Leandro flood damage is worse than an interior water intrusion since the water comes in due to a storm. That means it brings in small amounts of nearly everything it flows over, which means SERVPRO Water Restoration Teams also deal with the odors, stains, and other problems of soil, lawn fertilizers, trash from the street, and other debris. 

How Can You Stop the Damage in My Home?  

Our first step with any water is to remove all of the floodwaters from your San Leandro home. The difference with floodwater is that our technicians pump it directly into the nearest sewer access point or a holding tank for disposal at a water treatment facility. 

Next, team members spray all exposed surfaces with an anti-bacterial agent to eliminate possible threats and to reduce the chance of mold expanding through your home. Technicians then use sponges and cloths to wipe down every item in your home, thoroughly drying them to prevent additional damage such as drywall staining and stopping the veneer and other finishes from forming bubbles due to absorbing too much water. 

What About Property Too Damaged for Restoration? 

Since we cannot guarantee the safety of any carpet that was underwater, we immediately remove them from your home after drawing out trapped water with extraction devices to make disposal easier. SERVPRO specialists next clean the floor underneath and dry it using fans and air movers to increase evaporation. Our team members can also perform many construction tasks needed to return your home to its original condition such as reframing and installing new drywall.

To begin restoring your home here or in Mulford Gardens, call SERVPRO of San Leandro at (510) 352-2480 today.

Protecting your Business with Fire Damage Restorers here in San Leandro

9/18/2021 (Permalink)

SERVPRO logo SERVPRO IICRC certified technicians are trained and experienced in all phases of commercial fire damage restoration.

Fire Damage Restoration For Your Business, Done by Professionals Who Care

A workshop or studio can become severely damaged by a sudden fire. Often, commercial fires that occur can take longer to control than those found in residential buildings. As a business owner, you may have valuable materials or stock inside the building when a fire breaks out, which may still be salvageable. However, bringing in specialist remodelers, repairers, or general constructors may take several days, particularly in larger structures. In the meantime, you need to ensure that your business is safe, secure, and that mitigation is already underway. 

Benefits of SERVPRO’s Fire Damage Restoration Service

Businesses can benefit from our emergency commercial fire damage service here in San Leandro. There are several vital services SERVPRO can perform in the immediate aftermath of a fire that could help to save your business from unnecessary expenses. Our restorers work between first responders and contractors to create a safe, workable job site for repair while also mitigating further fire damage. You can speak to a crew chief throughout the restoration to inform us of any potential valuables or outcomes you need. 

Our first duty onsite is to inspect the building. Inspections can involve a pre-testing procedure to assess the extent of damage in your commercial building accurately. We may also earmark specific areas for mitigation or restoration. However, our first concern is the security of your business, and our team can perform emergency board-ups of broken windows, doors, or ceilings to prevent unlawful entry and theft overnight. 

If you do need to bring in third-party contractors or repair specialists, our team of technicians can establish an emergency power supply as well as lighting to assist them. By deodorizing the affected area, we can create a safe workspace for third-party contractors as well as carrying out critical cleaning tasks. These tasks may include pre-cleaning carpets as well as drying the property to protect you against secondary damages. 

Restoring your business may take time and third-party assistance. Contact SERVPRO of San Leandro at (510) 352-2480 to help manage your commercial restoration.

What Can San Leandro Bathroom Water Damage Repair Salvage?

9/10/2021 (Permalink)

overflowing toilet Water damage to your home is no easy task. Call SERVPRO for fast and immediate water damage restoration services.

San Leandro SERVPRO Water Damage Repair Techs Restore Bathroom Fixtures and Contents

Bathroom water damage is quite common and can take many forms that impact structural materials and fixtures. Slow leaks can soften drywall until it crumbles, and inadequate shower ventilation can eventually facilitate microbial growth. Common flooring options like vinyl sheets or ceramic tiles are often impacted by excess moisture.

SERVPRO teams’ 24/7 water damage repair for San Leandro homes is equipped to tackle these symptoms of bathroom water damage and much more. Technicians can clean and dry walls and wall cavities, remediate microbes with EPA-registered biocides, and replace damaged or delaminated bathroom flooring and subflooring.

SERVPRO Structural Drying Considerations for Bathroom Walls

SERVPRO’s structural drying techniques are honed to work for various bathroom surfaces. Still, walls are among the most impacted in a residential water damage scenario.

  • After extracting excess moisture, technicians can position air movers at 45-degree angles. The theory behind this is analogous to playing billiards.
  • Air movers “bank” the air into a wall cavity so that, instead of directly forcing moisture into a surface, the air bounces to other parts of the wall, carrying water with it.
  • This action also allows dehumidification units to collect moisture for removal in a treated sewer more efficiently.
  • For ceiling water damage, airflow needs to circulate from an air mover positioned at a 90-degree angle.
  • In many cases, baseboards do not require full-on removal to drywall cavities. SERVPRO professionals can drill small holes into wooden baseboards for drying with a wall venting system and repair holes afterward

SERVPRO of San Leandro is ready to bring homeowners who call (510) 352-2480 services that demonstrate that We’re Faster To Any Size Disaster.

Why Professional Remediation is Necessary for Your San Leandro Fire Damaged Home

8/26/2021 (Permalink)

a soot covered oven in a fire damaged room When fires happen, safety is the main concern. After your family is safe and the firefighters leave, contact SERVPRO for clean up and remediation.

Dealing with Less Obvious Aspects of Fire Damage in San Leandro

Most of the damages left by flames, smoke, or heat from a fire are evident, so it is easy to focus on them. Partially or fully burnt items and scorched or blackened surfaces receive the most attention. However, other issues like invisible residues or residues deposited on frail materials can cause problems later. Our professional restoration services cover all aspects of the job, including the less obvious ones.

Instances of invisible residues from fire damage in San Leandro are frequent when the blaze involves protein residues. These residues are not only pungent, but they also require rigorous cleaning to eliminate. Ordinarily, protein residues are yellow or amber, but they can also be virtually invisible, especially when deposited far from the original fire point. Because our SERVPRO technicians work as a team, we have a sufficient workforce to clean all surfaces in the house rigorously, eliminating the unseen residues.

House Fire Clean Up

Some of the residues produced in a fire are airborne either as part of smoke or separately through air currents. On most surfaces, it is easy to wipe off these residues. However, on porous surfaces like upholstery, fabric, concrete, marble, or brick, the residues penetrate below the surface and can remain if the cleaning applied is not vigorous enough. Since some of these materials are fragile to withstand agitation or direct application of solvents, our SERVPRO Franchise professionals use absorbent powders. The powder penetrates the surface and absorbs the soil. We then vacuum the area to remove the combined mixture of soil and powder.

Most upholstery items in the areas affected by the fire require restorative cleaning to get rid of smells and any traces of residues. However, the process is not simple, especially when doing it by hand. Our SERVPRO IICRC-certified technicians rely on Upholstery Cleaning Machines, which can apply solvents for dry cleaning or water-based solutions for wet cleaning, providing a perfect solution for any upholstery. The machines also offer better agitation than cleaning by hand. 

For thorough restoration of fire damage in San Leandro, Mulford Gardens, and surrounding areas, call SERVPRO of San Leandro to help. You can reach us at (510) 352-2480 any time.

Have You Experienced Water Damage in Your San Leandro Home?

8/20/2021 (Permalink)

a water damaged ceiling with peeling paint Sometimes a pipe break behind the walls is not immediately evident. And sometimes it is. Contact SERVPRO to remediate the water damage.

Fast Water Removal Always Necessary in San Leandro

Accidents and malfunctions in plumbing or appliances are the most common causes of water damage in San Leandro, which means a water crisis can strike inside your home at any time, without any connection to external forces such as severe weather or other natural or human-made disasters. Regardless of the source of the water damaging your home, our team of licensed and certified water mitigation technicians is ready to take action immediately.

Water removal is the first task we undertake in your San Leandro home after a pipe breaks or the dishwasher overflows. Focusing on ridding the property of visible standing water is just part of the job. Our IICRC-trained employees also use sensitive moisture metering equipment and thermal scanners to detect hidden caches of water collected in cavities in the building structure.

Water Removal Tools

Once the extent and location of the extractable water are mapped out by SERVPRO, we use pumps and wanded water extractors to remove it. If water migrated into recesses, we use a range of strategies to release it for collection and disposal. Options include flood cuts that remove a portion of a wall near the floor or holds drilled above a baseboard or in joints in masonry. The goal is to gain access to the water for extraction and then permit adequate structural drying.

The speed with which we respond is crucial to halt the progressive harm water does, especially to porous building materials such as drywall, flooring, and ceiling tiles, and to prevent secondary damage such as mold growth. Professional water removal crews from SERVPRO can begin pumping and extracting water immediately after an assessment by our crew lead. Our service vehicles contain the equipment needed for both water removal and drying, preventing any delays in getting the project underway.

Water removal is not complete until moisture moves from saturated structural components and fixtures into airborne vapor we capture and discard. SERVPRO crews determine drying goals based on the moisture measurement made earlier. We set up a perimeter of air movers, heaters, and dehumidifiers to pull moisture out of wet materials.   

SERVPRO of San Leandro works on all phases of water removal and structural drying until moisture levels are normal within the affected areas of your home. Call us at (510) 352-2480 to set up an assessment. Our line answers 24/7 every day of the year.

Is the Smoke Damage in Your San Leandro Home Wet or Dry?

8/15/2021 (Permalink)

smoke billowing from the windows of a house that is on fire Has your home been recently affected by a fire? Contact Team SERVPRO to remediate the fire damage including any lingering odors.

Knowing the Type of Smoke Residues can Allow for Efficient Cleaning of San Leandro Properties

Fire damage can be among the most destructive forces that impact your home or business. With the pace that smoke particles can spread throughout the property and coat surfaces and contents, understanding the type of smoke residues and soils can be instrumental in choosing the best mitigation and house fire clean up approach.

What Factors Determine Wet or Dry Smoke Damage?

There are multiple types of smoke damage that fire damage restoration in San Leandro homes must work to overcome. Often, among the most common and consistent of these is either dry or wet smoke. The difference between the two occurs with specific factors and variables. Protein residues and ionized furnace puffback damage can also play a role in the fire cleanup required throughout the San Leandro area, though wet and dry smoke have specific affecting conditions. Some of these include:

  • The combustion rates
  • Oxygen present during the fire
  • The material burning

The relationship between these factors produces various levels of smoke damage and residues on affected surfaces. For example, high-heat, fast-burning, and oxygen-rich fire events are known for leaving dry smoke residues for our IICRC-certified technicians to clean up. Wet smoke often deals with the opposite of these conditions with slow-burning, oxygen-depleted, slow-moving fire events. While the affected area is not as large with smoldering wet smoke, the residues these conditions leave behind are among the most challenging for experienced technicians. 

Cleaning up after fire loss incidents requires data collection and appropriate job scoping to begin as soon as possible. This process identifies the type of fire and smoke damage that exists and the best approach for remediation and restoration. Our SERVPRO of San Leandro team is standing by at (510) 352-2480.

When Flood Damage Becomes a Problem in San Leandro

7/20/2021 (Permalink)

SERVPRO vehicles in front of SERVPRO office; stocked with equipment and ready to go When flooding happens, SERVPRO is ready! Each vehicle in our Green Fleet is stocked and ready to go.

Why SERVPRO for Exceptional Service for Cleanup and Restoration After Flooding

When heavy rains cover the Bay Area with precipitation, streets, highways, and homes are at risk of flooding. In the San Leandro area, basements, crawl spaces, and foundations can fill with water, a disaster that non-professionals cannot manage on their own. Our crews of IICRC trained technicians provide support for residents of our community struggling with flooding events.

Forces of nature that cause San Leandro flood damage cannot be resisted, but with a highly qualified team of restoration experts, a home can be returned to preloss condition. Complications arise when areas of land near the bay show signs of sinking and ocean levels may be rising. Climate change and acreage formed of fill and debris can make flooding events even more common. Our skills and experience buoy up our efforts in these stressful situations.

Fast response times are crucial when dealing with lower-level flooding. Building materials can withstand standing water for a brief time. Still, every hour and day without relief increases the possibility that foundation walls and interior paneling, gypsum board, mechanical systems, stored items, and appliances become severely damaged. When our SERVPRO flood remediation team arrives, an interrelated and integrated process starts with complete water extraction and structural drying.

Equipment for Flood Damage Restoration

Each of our service vehicles drives up with submersible pumps and truck-mounted extractors on board. If power is cut to your flooded home, we work off generators on our trucks. This immediate response is vital to a successful outcome. The quality of the water -- clean, gray, or black -- is evaluated by SERVPRO trained and seasoned technicians. The earlier our intervention, the more likely that contamination is minimal. Hazardous items stored in the lower level like paints and chemicals, and any sewer backup, common with heavy rains, can taint the water swiftly.

If the water is gray or black, SERVPRO keeps current with local hazardous waste disposal rules, protecting our customers from misstepping and the public from dangerous substances. Once the water exits via our high-efficiency equipment, we use proven disinfectants to inhibit microbial growth in the affected areas. Pumps and extractors make way for air movers, dehumidifiers, and possibly heaters to create the optimum conditions for drying. Our crew determines a drying target based on moisture measurements and industry standards, and we persevere until it is achieved.

Training and technology help SERVPRO of San Leandro stay ahead of the challenges of flooding events in the Bay Area. Call us at (510) 352-2480 to schedule an assessment of your flood damage scenario.