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SERVPRO Offers Practical Solutions to Oakland Homes Affected by Flooding

12/4/2018 (Permalink)

Storm Damage SERVPRO Offers Practical Solutions to Oakland Homes Affected by Flooding SERVPRO Says Call Us for Contaminated Water Cleanup After a Flood in the Oakland Area

Controlling Long-term Effects of Flood Damage in Oakland

Flooding incidents can cause long-term problems if you fail to take proper remedial steps. Issues like microbes, contaminants, and structural deterioration can continue affecting the building long after it is dried. You might need to take several steps to eliminate these problems. We offer IICRC certified restoration services that can help you deal with the issues effectively.

Although the most noticeable effects of flood damage in Oakland happen fast, the ones with long-term implications might remain hidden for long. For example, floodwaters dump different types of contaminants into the affected areas including disease-causing microorganisms such as bacteria and viruses. A bacterium is about 1 micron in size which is indeed small because something like human hair is 75 microns in size. They thrive in organic matter and therefore remain in porous materials even after removing the floodwaters. Our SERVPRO team sprays an EPA-registered disinfectant immediately after arriving at flooded properties to reduce the number of these disease-causing microorganisms.

Mold colonies also pose the risk of long-term problems to the affected structure. Mold causes a wide range of problems including musty smell, and structural degradation of the wet area because it converts any surrounding organic materials to a source of food. Our SERVPRO technicians understand that mold growth is simply a moisture problem so eliminating all existing moisture and checking possible sources stops further mold growth. We also clean existing mold debris by HEPA vacuuming loose fragments and damp wiping other residues. Then an antimicrobial application exterminates dormant mold spores.

If parts of the property remain submerged for long, or if some moisture is not detected and dried, it can lead to rotting in wooden parts of the structure. Our SERVPRO team uses different types of water extractors to remove all standing water from the structure. In case we suspect water presence in hidden areas, we can use FLIR thermal cameras to find these areas without tearing everything down.

Flooding is temporary, so you should not let it cause long-term problems. Contact SERVPRO of San Leandro to help you. You can reach us at (510) 352-2480 any time. We’re Faster To Any Size Disaster.

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Flowing Water Ruining Your Oakland Home? Call SERVPRO

11/27/2018 (Permalink)

Why SERVPRO Flowing Water Ruining Your Oakland Home? Call SERVPRO Why SERVPRO? Because We Use Industry-Leading Pumps When Your Oakland Home Suffers a Water Loss

Why SERVPRO Should Be On Speed Dial For Water Damage In Oakland

Water is a devastating force that can affect your Oakland residence. Moisture quickly infiltrates and begins to disintegrate porous building materials including drywall, ceiling tiles, and some types of flooring. It can migrate from the original damaged space into other rooms, levels, and hidden cavities between walls, under floors, and above ceilings. In just 24 to 48 hours secondary damage such as mold growth begins. Homeowners need to reach out to professional restoration experts right away.

When an overflowing tub or sink becomes a waterfall, your Oakland home requires a comprehensive water damage recovery plan. Unfortunately, it is rarely enough to mop up the water you see as moisture is notorious for moving into any absorbent material or flowing into neighboring spaces. Intensive training in moisture metering and infrared scanning is useful to trace the path of water unmopped. The typical homeowner lacks that skill, which is why working with a trustworthy water restoration company is so important.

SERVPRO can arrive as soon as practicable after your call, ready to assess the extent of the damage and to devise a plan to remove the water and dry all affected spaces. Our service vehicles carry an equipment stock that anticipates a range of water removal and drying tasks. The submersible pumps, extractors, air movers, heaters, and dehumidifiers are set to manage the challenges, clearly supporting why SERVPRO delivers fast and effective services when water damages your home.

Our technicians cover a broad range of water damage scenarios during the time they spend on IICRC training. This background helps speed the process of restoration. Why SERVPRO is an industry leader is our expectation that every project we accept stands on its own. We carefully evaluate the specific circumstances of your water damage crisis so that we miss nothing, including unexpected seepage or harm to vulnerable building materials or contents others might not consider. When we respond our mission is to leave your property “Like it never even happened.” Working with you and your insurance company to achieve this end is always our goal.

Why SERVPRO of San Leandro should rank first in your search for reputable water damage restorers is clear -- we have the trained technicians and appropriate equipment to get the job done. Contact us at (510) 352-2480 when water flows outside of its lane for a fast and efficient response.

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Professionals Discuss the Steps Involved in Restoring Your Fire Damaged San Leandro Home

11/19/2018 (Permalink)

Why SERVPRO Professionals Discuss the Steps Involved in Restoring Your Fire Damaged San Leandro Home Smoke from this fire is traveling throughout this home causing belongings in rooms far away from the fire needing to be cleaned.

When fire damages property, restoration takes several steps including removal of soot and other residues from affected surfaces, elimination of aerosols from the air, and sometimes teardown and rebuilding of parts of the structure. Unlike a trained FSRT, Fire & Smoke Restoration Technician, you might not know which steps are necessary which might lead to waste of time and money fixing nonexistent problems, or leaving some issues unaddressed leading to future problems.  

Because of our extensive experience restoring fire damage in San Leandro, we are well-versed with the steps necessary to get a positive outcome. In many cases, cleaning is enough to restore the property to its initial state. Cleaning is also cheaper so whenever possible, our SERVPRO technicians clean your property. To determine whether cleanup can be done effectively, we consider the age and type of surface, the amount of heat involved and the amount of moisture in the area. Older surfaces are harder to clean just like porous surfaces. More heat causes surfaces to expand increasing their porosity, while moisture sets residues, two factors that complicate cleaning.  

Smoke damage might create the impression that damage is severe that it is. Thorough inspection and separation of items help identify the actual level of damage. Since our SERVPRO technicians separate salvageable, unsalvageable and questionable items, it is possible to tell the exact levels of damage. Sometimes we also move items away from the site for specialized cleaning.  

Deodorizing affected properties is necessary to get rid of pungent smells. Before doing the actual deodorization, removal of smoke remnants and other gaseous contaminants is necessary. Our SERVPRO team uses high-velocity exhaust fans to ventilate a building within a short time. Fogging also helps eliminate odor by chemically changing odor particles. The process involves passing a solvent based deodorant where vaporizes into microscopic particles which can reach all odor particles and pair with them.  

Professional help makes it easier to navigate the restoration process after a fire. Call SERVPRO of San Leandro at (510) 352-2480 to help. We are available 24/7.

San Leandro holds a cherry festival each June to celebrate the cherry harvest.  Click here for more information.

How SERVPRO Dries Out Your Water Damaged Oakland Home

11/13/2018 (Permalink)

Storm Damage How SERVPRO Dries Out Your Water Damaged Oakland Home SERVPRO had to remove belongings from this house for the restoration. SERVPRO cares for your belongings like they are their own.

The severe storm earlier today flooded many homes in the area and water is now flowing into your ranch style house. Our certified team can return your home to its pre-storm state when possible, so contact us right away. Responding fast can result in our techs saving your property from significant damage and may spare many of your belongings. We are storm damage specialists, which means you can rely on us to have the experience to make your home look “Like it never even happened.”  

When our SERVPRO flood damage team in Oakland arrives at your front door, you can expect them to be ready to get to work right away. First, they assess the damage, and if there are broken windows or doors or holes in the roof, the crew can use tarps or plastic sheeting to cover and seal those entry points. Also, the team stops the flow of water streaming into your home so they can begin the extraction phase. They may use pumps, truck-mounted or portable extractors and wands to remove moisture from the affected areas quickly. Extracting water fast can help reduce damages to your carpeting, flooring, and walls as well as to the structure of your home.  

If a move-out is necessary, our techs can organize and conduct a pack-out of your belongings and contents in the home. Doing this can help protect your items from further damage during the restoration period. When the job is complete, our crew can work with you to organize and coordinate the move-in according to your needs. The move-in services that we provide may depend on your insurance coverage.  

Our techs can also dry the structure by employing industrial air scrubbers that purify the atmosphere inside the home. Plus, air movers, heaters and axial fans can be put in place to help dry specific areas such as flooring, carpeting and from behind walls and floorboards. The team may also use dehumidifiers to push out moisture that can help speed up drying. `

If possible, our SERVPRO of San Leandro flood damage technicians can restore your home. Contact us 24/7 at (510) 352-2480. We're Faster to Any Size Disaster and can get the job done to your satisfaction.

Children’s Fairyland is a storybook theme park located in Oakland. Click here for more information.

Get Rid Of Mold In Your Oakland Home Once And For All

10/19/2018 (Permalink)

Why SERVPRO Get Rid Of Mold In Your Oakland Home Once And For All The primary thing that mold spores need to seat and thrive is a moist environment.

How Mold Growth Occurs In Your Oakland Home

While you work to keep your Oakland home maintained and handled threats that it might face on your own as best as you can, there are some circumstances where this could do more harm than good. With microbial and mold growth in your home, the problem can spread quickly until it is out of control. The only solution for facing this organism spreading through the materials of your house is to trust our certified applied microbial remediation technicians to remove it.

There is much to learn about mold damages and the effects it can have on your Oakland home, but the most troublesome factor is how little the average homeowner understands about how mold spores colonize. Understanding the conditions required for colonization and the damage that a spreading colony can do to your home can help you to appreciate the immediate need for mold remediation from our SERVPRO specialists.

Against common beliefs, mold does not take much to grow in your home. The primary thing that mold spores need to seat and thrive is a moist environment. When you consider areas like the crawlspace of your home or areas prone to dampness like kitchens and bathrooms, these conditions can get met without much effort.

Once mold spores seat into surfaces, they begin to expand and grow, consuming the organic building materials and contents of your home that they used to colonize. As the organism expands, these materials weaken and degrade to the point of structural failure. Our SERVPRO technicians work to preserve these materials when possible, choosing options like soda blasting and sanding to remove active colonies from construction materials affected by mold growth.

While you might not fully understand how mold can begin in your house, you should at least know how you can stop it from spreading and getting out of control throughout multiple areas of your residence. Trust in the rapid response of our emergency SERVPRO of San Leandro team. We can help you to isolate the colony and work to remove it quickly, limiting its spread throughout your home. Give our technicians a call anytime at (510) 352-2480.

Click here for more about Oakland.

Cleaning for a Hoarder

10/12/2018 (Permalink)

Biohazard Cleaning for a Hoarder An "typical" hoarder scene.

Hoarding is a mental illness that can become so severe that the person's health and life are in jeopardy.

Research concerning hoarders reports that the majority of hoarders are older, single women and a large percent of hoarders have alcohol or drug problems too. These statistics indicate that hoarders might be impaired and are prone to having accidents in their homes.

Piles of debris provide fuel for a fire, and nesting places for rodents and insects. The problem is especially bad when the hoarder lives in a multi-unit dwelling. The odor, bacteria, rodents and threat of fire often affects the neighboring units that are along side, above and below the offending unit. 

SERVPRO of San Leandro has a great deal of experience in removing the clutter and debris of hoarder scenes. We know how to sanitize and get the structure back to livable/rental or sales condition for relatives and landlords that inherit the mess.

Don't let the Bed Bug Bite

10/12/2018 (Permalink)

Biohazard Don't let the Bed Bug Bite Tiny in size... big appetite

Bed bugs have been biting mankind since the dawn of time. They are not just a pest for the poor. Upscale home and hotels can have just as many infestations as the less advantaged.

The state of California does not permit property damage restoration companies to kill insects, unless we have a special license. What we can do is clean up the mess after extermination has taken place. Our skilled technicians are trained to look for tell tale sign that some bedbugs may have survived the treatment. If all is clear, we can perform carpet and floor cleaning, HEPA vacuuming and dusting to remove the tiny bodies and other debris. 

If you have a bed bug problem, we are here to share some good advice. SERVPRO of n Leandro 510-352-2480

Cleaning the Hornet

10/12/2018 (Permalink)

Commercial Cleaning the Hornet The bow of the Hornet.

SERVPRO of Belmont/San Carlos and SERVPRO of Stockton to help prepare the USS Hornet Museum for the tourist season.

The SERVPRO crew participated in the Volunteer Cleaning Day at the USS Hornet Museum aircraft carrier located in Alameda, at the former  World War Two Navy base on the San Francisco Bay.  Our crew performed pressure washing and dusting services to help clean and restore this historical treasure. Several SERVPRO employees performed dusting and cleaning ij exhibit areas on board the historic ship, while other team members worked hard at removing years of contamination from the service of the hanger deck.  All in all it was a great day to be able to make this great ship and cleaner more enjoyable place for tourists an history buffs to explore.

Cleaning for the Coast Guard

10/12/2018 (Permalink)

Commercial Cleaning for the Coast Guard Cleaning onboard a USCG Cutter.

SERVPRO Services CG Cutter in Alameda for Cleaning and Mold Removal

Recently, SERVPRO of San Leandro cleaned carpets and removed mold in the officer's quarters on board a US Coast Guard cutter based at Coast Guard Island located in the Oakland Estuary of Alameda County. Today, this base is home to the USCG Pacific Area and serves as a facilities and logistics center. In past years it was a recruiting and training base. Today, a fleet of five-cutters like the one in the photo, sail in and out of Coast Guard Island, Alameda to protect mariners everywhere as they patrol our nation's west coast. 

It's nice to give back by providing expert environmental cleanup services that protected the health of the officers and crew.  
 
The nearby cities of Alameda, Oakland and Berkeley have an active maritime industry including protected harbors for motor yachts and sailing yachts and the busy Port of Oakland's container shipping facility. Providing specialty cleaning and restoration services for yachts and commercial ships is part of what we do. 

SERVPRO of San Leandro is available 24 hours a day to restore your San Leandro property or your boat. We have the expertise, equipment, and highly trained personnel to handle your commercial fire,water, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Call us for information and help. (510) 352-2480

Water Damage Preparation

10/12/2018 (Permalink)

Commercial Water Damage Preparation Fire Damage often includes water damage.

Dealing With Water Damage and Fire Damage in San Leandro

By Clayton A. Barry, partner of SERVPRO of San Leandro

These tips were prepared for Property Managers of apartment buildings and rental houses in the East Bay and were presented to an income property association based in Oakland at an annual meeting.  However many of the tips apply to individual homeowners.

When serious problems occur (beyond routine maintenance issues), there are immediate remedies and safety actions that can be quickly implemented to contain the water damage reduce restoration costs and protect health. That’s why when you call SERVPRO of San Leandro at 510-352-2480 we do our best to contact you within 5 minutes and to be on location in one-hour or less. When you call us, be sure to provide your callback information in addition to the name, phone number(s) and address of your client/referral. Our on-duty technicians confirm every call and will keep you informed on the job status and important information. 

Our company provides emergency mitigation. We also offer many restoration repair services (such as controlled demolition, board-up, debris removal, expert wall and plaster repair, new floor and carpet installation, and reconstruction, etc.) We will work alongside your established vendors and contractors. This is not a problem for us.

When our emergency personnel and technicians are dispatched, we could use your help.  Please ask the residents to provide convenient parking and, for nighttime arrivals, please have the porch light and other outside lighting turned on. 

By the way, SERVPRO is an approved service vendor for several of the country’s largest insurance companies. Additionally, we have agreements in place with many others.  If your project becomes an insurance claim, we will prepare the “estimate” to comply with insurance industry guidelines to accelerate resolution of your claim.

Window & Door Breakage

Take action immediately to preserve security and human safety. Call our office ASAP so we can schedule proper board up and/or repair service, especially when the damage presents a threat to security or personal safety 24/7

?    If the breakage is the result of vandalism or burglary, notify the police
?    Tell your residents to be cautious of sharp objects……splintered wood and shards of glass
 
Fallen Tree/Limbs

The concerns with a fallen tree or branch are similar to the dangers associated with broken windows and doors. Residents need to be aware of sharp objects.  There may also be a risk of electrical or fire dangers caused by damage to wiring. These problems will be intensified if it is raining. 

?    Call our office immediately so we can schedule tree removal, tarps, board-up and/or repair services

Water damage / Water Intrusion

Rapid mitigation response reduces the extent of the damage and speeds up the overall repair time, saving you money. Implementing early drying procedures can prevent mold growth and secondary damage caused by humidity. Call our office as soon as possible so we can dispatch emergency cleanup help 24/7.

(Stop the Water Flow)

?    Have the water flow valve to the plumbing appliance that is leaking turned off.  If there is no shut-off valve or the shut-off valve does not operate properly, ask the resident to turn off the main water to the residence
?    Toilets, sinks, dishwashers, ice makers, and hot water heaters usually have dedicated water shut-offs
           
OF SPECIAL NOTE: If the hot water heater is leaking, it may be necessary to drain the hot water tank. Hot water heaters usually have a drain that is equipped to accept a standard garden hose.  It may also become necessary to turn off the electricity (or gas flow) to the hot water heater.

(Warn Residents, SAFETY CONCERNS).

?    Wet floors are a slip hazard. People need to be cautious. Walk slowly.  Remember, walking from a damp carpet onto a hard floor surface is also a slip hazard

?    Electrical shock can occur in a water-damaged structure.  Be careful around electrical appliances and electrical extension cords. Do not run ceiling fans, electrical tools or other equipment (especially a vacuum cleaner) in a wet environment.


(Be Pro-active).

?    Water spreads by gravity and wicking action… check opposite walls and inside closets for dampness
?    Paper goods, boxes, etc.  NEED TO BE MOVED away from wet carpets, floors, and walls
?    Aluminum foil should be placed under furniture legs.  Remove wet Oriental rugs from the wet areas
?    Hang damp or wet furs and leather goods separately at room temperature

The pro-active actions listed above are the sort of service that our trained and certified water mitigation technicians perform. They also come equipped with advanced moisture detection equipment to track the extent of the wetness. Their service vehicles are stocked with an array of specialty drying tools to mitigate hardwood floors, cabinets, and wall cavities.  Specialty equipment, containment barriers, and indoor air quality equipment are available to our techs.

Our goal is to have wet structural material dry within three days or less and to minimize demolition. However, it must be understood that some substrates and building materials become ruined when they are wetted. Some building materials may require longer periods of drying.

An added benefit: Our job documentation, including photographs that are routinely included in our water damage restoration invoices, will more than satisfy the requirements of the typical buy/sell “disclosure” paperwork.

Sewage Backup

A toilet overflow, while nasty, is not a serious “sewage damage”. Toilet flush overflows require simple clean up procedures that include wearing rubber gloves. These matters do not generally require professional services.

A sewage backup is when the sewage discharge from one or more homes overflows into one house, often into a bathtub or shower and spilling over the toilet bowl. Backups may be twenty or more gallons of wastewater. 

Much of the information that applies to water damage within a home applies to a sewage discharge. There are also concerns regarding bacterial contamination. However, most bacteria within sewage (water) will remain within the water until it is disturbed by physical action (such as mopping, wiping) or by using fans and air-blowers.

A significant sewage overflow always requires professional assistance.  Call our office immediately so our trained and certified technicians can provide the appropriate type of cleanup.

(Be Pro-active)

?    If washing machines or dishwashers are operating during a sewage discharge, have them turned off

?    In an apartment complex or multi-unit building ask the neighbors to not operate their appliances and to not use their shower until the blockage has been cleared by a plumber/maintenance specialist

?    Insist that residents stay out of the mess so they do not spread the contamination into unaffected areas 
nor compromise their own health and safety

SERVPRO’s sewage clean up procedures feature the erection of containment barriers and the installation of HEPA air cleaning and filtration machines. All hard surfaces are sanitized. Porous materials may need to be removed as recommended by the US and California EPA standards. We do things the right way per each situation.

Trauma Scene / Hazmat

Our SERVPRO franchise is licensed by the State of California to perform trauma scene and HAZMAT cleanup (which also includes asbestos awareness and lead renovation). This specialty cleaning is performed to high standards. Recovered waste materials and contaminants are disposed of in compliance with regulations. The costs are commensurate with the complexity of the project.

            Blood and bodily fluids 
            Dead animal cleanup
            Chemical Spills
            Skunk odor removal
            Cooking odor removal
            Asbestos – with associate
            Lead

Be assured……..Upon job completion, the indoor environment we treat will be clean, safe and odor free.

Vandalism

When an empty house or building has been vandalized, the damage can be anything from a nasty cleanup job to major restoration repair. We’re here to help with an array of licensed services… one-stop shopping.

            Hazmat cleanup 
            Graffiti removal                        
            Structural damage
            Cosmetic repair
            Plaster
            Paint
            Carpet cleaning
            Structural repair
            Cabinet
            Carpet and flooring

Fire & Smoke

The first concern in a fire is to protect life. Residents need to get out of the building quickly. Heat accelerates rapidly and oxygen vanishes quickly. Even a small fire can become life-threatening in as little as four minutes.

When there is a Structure Fire, the first responders will usually be the fire department. Residents must follow their instructions. Often “fire-chasers” (repair and cleaning contractors) listen to fire and police radio/internet channels. These contractors may arrive at a fire scene offering their services. If you are a landlord or property manager, advise your tenants that they do not have authority, or permission to hire these services.  

In some localities, the Fire Department will dispatch a pre-approved contractor to provide emergency board-up services of the roof, windows, and doors. This can be verified by the senior firefighter on the scene. 

Less Severe Damage: In some situations, a small fire, or smoke and soot damage caused by cooking, a fireplace, or BBQ may pollute the indoor environment with soot and odor. Residents should not attempt to clean. Soot and odor damage requires professional products and techniques that are not readily available or known outside the restoration industry. Improper cleaning techniques will often “set” the soot or make it more difficult and more expensive to remove.  
    
(Report Damage)
 
?    Call our office as soon as possible so we can help with:
        Board-up 
        Debris removal 
        Emergency power
        Cleaning and drying of the structure
        Deodorizing of the structure
        Pack-out, cleaning, and storage of     personal contents
        Re-construction

(Warn Residents, SAFETY CONCERNS)

?    A fire scene becomes a slip hazard when water has been used to extinguish the fire (especially when                        fire sprinklers have been discharged)
?    Broken glass, damaged wood and other objects may present a danger of sharp object injury

(Be Pro-active)

?    Soot becomes a permanent stain, resulting from improper cleaning methods 
?    Keep hands clean, do not touch items – body oil will increase soot damage
?    Do not open doors that were closed – it may spread soot contamination
?    Do not operate the furnace or HVAC system – it will spread soot
?    If power is off, remove contents from the refrigerator and freezer/prop doors open  

In review: This information was written by Clayton Barry for property managers in the East Bay. Hopefully, you agree this information provides good advice for anyone who has a structure that suffers water, fire, sewage or other damage. When you need help in Oakland, Alameda, Berkeley, Hayward, Union City or San Leandro we are as close as the phone: 510-352-2480    

Copyright 2015 – Clayton A. Barry for SERVPRO of San Leandro

Locally Owned and Operated

SERVPRO of San Leandro is locally owned and operated so we are part of this community too. When you have a flooding or water or fire emergency, we’re already nearby and ready to help. We take pride in being a part of the San Leandro community and want to do our part in making our community the best it can be.

We are as close as the phone: 510-352-2480