Recent Posts

Cleaning for a Hoarder

10/12/2018 (Permalink)

Biohazard Cleaning for a Hoarder An "typical" hoarder scene.

Hoarding is a mental illness that can become so severe that the person's health and life are in jeopardy.

Research concerning hoarders reports that the majority of hoarders are older, single women and a large percent of hoarders have alcohol or drug problems too. These statistics indicate that hoarders might be impaired and are prone to having accidents in their homes.

Piles of debris provide fuel for a fire, and nesting places for rodents and insects. The problem is especially bad when the hoarder lives in a multi-unit dwelling. The odor, bacteria, rodents and threat of fire often affects the neighboring units that are along side, above and below the offending unit. 

SERVPRO of San Leandro has a great deal of experience in removing the clutter and debris of hoarder scenes. We know how to sanitize and get the structure back to livable/rental or sales condition for relatives and landlords that inherit the mess.

Don't let the Bed Bug Bite

10/12/2018 (Permalink)

Biohazard Don't let the Bed Bug Bite Tiny in size... big appetite

Bed bugs have been biting mankind since the dawn of time. They are not just a pest for the poor. Upscale home and hotels can have just as many infestations as the less advantaged.

The state of California does not permit property damage restoration companies to kill insects, unless we have a special license. What we can do is clean up the mess after extermination has taken place. Our skilled technicians are trained to look for tell tale sign that some bedbugs may have survived the treatment. If all is clear, we can perform carpet and floor cleaning, HEPA vacuuming and dusting to remove the tiny bodies and other debris. 

If you have a bed bug problem, we are here to share some good advice. SERVPRO of n Leandro 510-352-2480

Cleaning the Hornet

10/12/2018 (Permalink)

Commercial Cleaning the Hornet The bow of the Hornet.

SERVPRO of Belmont/San Carlos and SERVPRO of Stockton to help prepare the USS Hornet Museum for the tourist season.

The SERVPRO crew participated in the Volunteer Cleaning Day at the USS Hornet Museum aircraft carrier located in Alameda, at the former  World War Two Navy base on the San Francisco Bay.  Our crew performed pressure washing and dusting services to help clean and restore this historical treasure. Several SERVPRO employees performed dusting and cleaning ij exhibit areas on board the historic ship, while other team members worked hard at removing years of contamination from the service of the hanger deck.  All in all it was a great day to be able to make this great ship and cleaner more enjoyable place for tourists an history buffs to explore.

Cleaning for the Coast Guard

10/12/2018 (Permalink)

Commercial Cleaning for the Coast Guard Cleaning onboard a USCG Cutter.

SERVPRO Services CG Cutter in Alameda for Cleaning and Mold Removal

Recently, SERVPRO of San Leandro cleaned carpets and removed mold in the officer's quarters on board a US Coast Guard cutter based at Coast Guard Island located in the Oakland Estuary of Alameda County. Today, this base is home to the USCG Pacific Area and serves as a facilities and logistics center. In past years it was a recruiting and training base. Today, a fleet of five-cutters like the one in the photo, sail in and out of Coast Guard Island, Alameda to protect mariners everywhere as they patrol our nation's west coast. 

It's nice to give back by providing expert environmental cleanup services that protected the health of the officers and crew.  
 
The nearby cities of Alameda, Oakland and Berkeley have an active maritime industry including protected harbors for motor yachts and sailing yachts and the busy Port of Oakland's container shipping facility. Providing specialty cleaning and restoration services for yachts and commercial ships is part of what we do. 

SERVPRO of San Leandro is available 24 hours a day to restore your San Leandro property or your boat. We have the expertise, equipment, and highly trained personnel to handle your commercial fire,water, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Call us for information and help. (510) 352-2480

Cleaning for the Coast Guard

10/12/2018 (Permalink)

Commercial Cleaning for the Coast Guard Cleaning onboard a USCG Cutter.

SERVPRO Services CG Cutter in Alameda for Cleaning and Mold Removal

Recently, SERVPRO of San Leandro cleaned carpets and removed mold in the officer's quarters on board a US Coast Guard cutter based at Coast Guard Island located in the Oakland Estuary of Alameda County. Today, this base is home to the USCG Pacific Area and serves as a facilities and logistics center. In past years it was a recruiting and training base. Today, a fleet of five-cutters like the one in the photo, sail in and out of Coast Guard Island, Alameda to protect mariners everywhere as they patrol our nation's west coast. 

It's nice to give back by providing expert environmental cleanup services that protected the health of the officers and crew.  
 
The nearby cities of Alameda, Oakland and Berkeley have an active maritime industry including protected harbors for motor yachts and sailing yachts and the busy Port of Oakland's container shipping facility. Providing specialty cleaning and restoration services for yachts and commercial ships is part of what we do. 

SERVPRO of San Leandro is available 24 hours a day to restore your San Leandro property or your boat. We have the expertise, equipment, and highly trained personnel to handle your commercial fire,water, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Call us for information and help. (510) 352-2480

Water Damage Preparation

10/12/2018 (Permalink)

Commercial Water Damage Preparation Fire Damage often includes water damage.

Dealing With Water Damage and Fire Damage in San Leandro

By Clayton A. Barry, partner of SERVPRO of San Leandro

These tips were prepared for Property Managers of apartment buildings and rental houses in the East Bay and were presented to an income property association based in Oakland at an annual meeting.  However many of the tips apply to individual homeowners.

When serious problems occur (beyond routine maintenance issues), there are immediate remedies and safety actions that can be quickly implemented to contain the water damage reduce restoration costs and protect health. That’s why when you call SERVPRO of San Leandro at 510-352-2480 we do our best to contact you within 5 minutes and to be on location in one-hour or less. When you call us, be sure to provide your callback information in addition to the name, phone number(s) and address of your client/referral. Our on-duty technicians confirm every call and will keep you informed on the job status and important information. 

Our company provides emergency mitigation. We also offer many restoration repair services (such as controlled demolition, board-up, debris removal, expert wall and plaster repair, new floor and carpet installation, and reconstruction, etc.) We will work alongside your established vendors and contractors. This is not a problem for us.

When our emergency personnel and technicians are dispatched, we could use your help.  Please ask the residents to provide convenient parking and, for nighttime arrivals, please have the porch light and other outside lighting turned on. 

By the way, SERVPRO is an approved service vendor for several of the country’s largest insurance companies. Additionally, we have agreements in place with many others.  If your project becomes an insurance claim, we will prepare the “estimate” to comply with insurance industry guidelines to accelerate resolution of your claim.

Window & Door Breakage

Take action immediately to preserve security and human safety. Call our office ASAP so we can schedule proper board up and/or repair service, especially when the damage presents a threat to security or personal safety 24/7

?    If the breakage is the result of vandalism or burglary, notify the police
?    Tell your residents to be cautious of sharp objects……splintered wood and shards of glass
 
Fallen Tree/Limbs

The concerns with a fallen tree or branch are similar to the dangers associated with broken windows and doors. Residents need to be aware of sharp objects.  There may also be a risk of electrical or fire dangers caused by damage to wiring. These problems will be intensified if it is raining. 

?    Call our office immediately so we can schedule tree removal, tarps, board-up and/or repair services

Water damage / Water Intrusion

Rapid mitigation response reduces the extent of the damage and speeds up the overall repair time, saving you money. Implementing early drying procedures can prevent mold growth and secondary damage caused by humidity. Call our office as soon as possible so we can dispatch emergency cleanup help 24/7.

(Stop the Water Flow)

?    Have the water flow valve to the plumbing appliance that is leaking turned off.  If there is no shut-off valve or the shut-off valve does not operate properly, ask the resident to turn off the main water to the residence
?    Toilets, sinks, dishwashers, ice makers, and hot water heaters usually have dedicated water shut-offs
           
OF SPECIAL NOTE: If the hot water heater is leaking, it may be necessary to drain the hot water tank. Hot water heaters usually have a drain that is equipped to accept a standard garden hose.  It may also become necessary to turn off the electricity (or gas flow) to the hot water heater.

(Warn Residents, SAFETY CONCERNS).

?    Wet floors are a slip hazard. People need to be cautious. Walk slowly.  Remember, walking from a damp carpet onto a hard floor surface is also a slip hazard

?    Electrical shock can occur in a water-damaged structure.  Be careful around electrical appliances and electrical extension cords. Do not run ceiling fans, electrical tools or other equipment (especially a vacuum cleaner) in a wet environment.


(Be Pro-active).

?    Water spreads by gravity and wicking action… check opposite walls and inside closets for dampness
?    Paper goods, boxes, etc.  NEED TO BE MOVED away from wet carpets, floors, and walls
?    Aluminum foil should be placed under furniture legs.  Remove wet Oriental rugs from the wet areas
?    Hang damp or wet furs and leather goods separately at room temperature

The pro-active actions listed above are the sort of service that our trained and certified water mitigation technicians perform. They also come equipped with advanced moisture detection equipment to track the extent of the wetness. Their service vehicles are stocked with an array of specialty drying tools to mitigate hardwood floors, cabinets, and wall cavities.  Specialty equipment, containment barriers, and indoor air quality equipment are available to our techs.

Our goal is to have wet structural material dry within three days or less and to minimize demolition. However, it must be understood that some substrates and building materials become ruined when they are wetted. Some building materials may require longer periods of drying.

An added benefit: Our job documentation, including photographs that are routinely included in our water damage restoration invoices, will more than satisfy the requirements of the typical buy/sell “disclosure” paperwork.

Sewage Backup

A toilet overflow, while nasty, is not a serious “sewage damage”. Toilet flush overflows require simple clean up procedures that include wearing rubber gloves. These matters do not generally require professional services.

A sewage backup is when the sewage discharge from one or more homes overflows into one house, often into a bathtub or shower and spilling over the toilet bowl. Backups may be twenty or more gallons of wastewater. 

Much of the information that applies to water damage within a home applies to a sewage discharge. There are also concerns regarding bacterial contamination. However, most bacteria within sewage (water) will remain within the water until it is disturbed by physical action (such as mopping, wiping) or by using fans and air-blowers.

A significant sewage overflow always requires professional assistance.  Call our office immediately so our trained and certified technicians can provide the appropriate type of cleanup.

(Be Pro-active)

?    If washing machines or dishwashers are operating during a sewage discharge, have them turned off

?    In an apartment complex or multi-unit building ask the neighbors to not operate their appliances and to not use their shower until the blockage has been cleared by a plumber/maintenance specialist

?    Insist that residents stay out of the mess so they do not spread the contamination into unaffected areas 
nor compromise their own health and safety

SERVPRO’s sewage clean up procedures feature the erection of containment barriers and the installation of HEPA air cleaning and filtration machines. All hard surfaces are sanitized. Porous materials may need to be removed as recommended by the US and California EPA standards. We do things the right way per each situation.

Trauma Scene / Hazmat

Our SERVPRO franchise is licensed by the State of California to perform trauma scene and HAZMAT cleanup (which also includes asbestos awareness and lead renovation). This specialty cleaning is performed to high standards. Recovered waste materials and contaminants are disposed of in compliance with regulations. The costs are commensurate with the complexity of the project.

            Blood and bodily fluids 
            Dead animal cleanup
            Chemical Spills
            Skunk odor removal
            Cooking odor removal
            Asbestos – with associate
            Lead

Be assured……..Upon job completion, the indoor environment we treat will be clean, safe and odor free.

Vandalism

When an empty house or building has been vandalized, the damage can be anything from a nasty cleanup job to major restoration repair. We’re here to help with an array of licensed services… one-stop shopping.

            Hazmat cleanup 
            Graffiti removal                        
            Structural damage
            Cosmetic repair
            Plaster
            Paint
            Carpet cleaning
            Structural repair
            Cabinet
            Carpet and flooring

Fire & Smoke

The first concern in a fire is to protect life. Residents need to get out of the building quickly. Heat accelerates rapidly and oxygen vanishes quickly. Even a small fire can become life-threatening in as little as four minutes.

When there is a Structure Fire, the first responders will usually be the fire department. Residents must follow their instructions. Often “fire-chasers” (repair and cleaning contractors) listen to fire and police radio/internet channels. These contractors may arrive at a fire scene offering their services. If you are a landlord or property manager, advise your tenants that they do not have authority, or permission to hire these services.  

In some localities, the Fire Department will dispatch a pre-approved contractor to provide emergency board-up services of the roof, windows, and doors. This can be verified by the senior firefighter on the scene. 

Less Severe Damage: In some situations, a small fire, or smoke and soot damage caused by cooking, a fireplace, or BBQ may pollute the indoor environment with soot and odor. Residents should not attempt to clean. Soot and odor damage requires professional products and techniques that are not readily available or known outside the restoration industry. Improper cleaning techniques will often “set” the soot or make it more difficult and more expensive to remove.  
    
(Report Damage)
 
?    Call our office as soon as possible so we can help with:
        Board-up 
        Debris removal 
        Emergency power
        Cleaning and drying of the structure
        Deodorizing of the structure
        Pack-out, cleaning, and storage of     personal contents
        Re-construction

(Warn Residents, SAFETY CONCERNS)

?    A fire scene becomes a slip hazard when water has been used to extinguish the fire (especially when                        fire sprinklers have been discharged)
?    Broken glass, damaged wood and other objects may present a danger of sharp object injury

(Be Pro-active)

?    Soot becomes a permanent stain, resulting from improper cleaning methods 
?    Keep hands clean, do not touch items – body oil will increase soot damage
?    Do not open doors that were closed – it may spread soot contamination
?    Do not operate the furnace or HVAC system – it will spread soot
?    If power is off, remove contents from the refrigerator and freezer/prop doors open  

In review: This information was written by Clayton Barry for property managers in the East Bay. Hopefully, you agree this information provides good advice for anyone who has a structure that suffers water, fire, sewage or other damage. When you need help in Oakland, Alameda, Berkeley, Hayward, Union City or San Leandro we are as close as the phone: 510-352-2480    

Copyright 2015 – Clayton A. Barry for SERVPRO of San Leandro

Locally Owned and Operated

SERVPRO of San Leandro is locally owned and operated so we are part of this community too. When you have a flooding or water or fire emergency, we’re already nearby and ready to help. We take pride in being a part of the San Leandro community and want to do our part in making our community the best it can be.

We are as close as the phone: 510-352-2480  

Big Commercial projects

10/12/2018 (Permalink)

Commercial Big Commercial projects A SERVPRO team effort.
SERVPRO is a nationwide cleaning and restoration franchise system that is well respected for our expertise in serving insurance companies. SERVPRO of San Leandro is proud to be an important part of this team. Locally, we also understand the property management and commercial real estate industry in our community. That’s how our company began many years ago. Today, serving property managers, risk managers and facilities engineers remains our focus.

We are aware that not every property repair is an emergency: Building owners, property managers and facilities personnel face a variety of important maintenance and restoration issues that can be planned and scheduled. That’s why SERVPRO of San Leandro performs non-emergency specialty cleaning and restoration services. Services such as: Mold remediation, HVAC system cleaning, odor control, graffiti abatement, hoarder scene cleanup, death scene cleanup, power washing, Asbestos removal and even reconstruction services. For local help with a large or small project contact us at 510-352-2480

Fine Art Repair

10/3/2018 (Permalink)

Cleaning Fine Art Repair Modern art piece being cleaned to remove soot.

By Clayton A. Barry

Fire in a home or office will cause plenty of damage. What happens when a fine piece of art such as an oil painting or delicate watercolor is contaminated with soot. Is it ruined? Can it be cleaned without causing further damage?

There are times when heat from a fire can cause severe damage to a piece of art, or water from firefighting hoses will inflict heavy damage to artwork and their frames. Sometimes the damage is beyond repair. Cleaning can be performed to stop the spread of damage, but the burns and stains now become the history of the art.

In other cases the art can be restored to as good as before. Fortunately, our company has the skills and resources to provide expert restoration of fine artwork. We have experts who work in-house who can provide cleaning for oil painting, ceramics, art-photos and some watercolors and prints. When we take on a project at our cleaning facility in Hayward, we work with local picture framers who can redo mats and frames if they need to be replaced

Th cleaning technique we often use cleaning to remove soot from oil paintings might surprise you. We use synthetic sponges, natural sponges, and even raw potatoes to clean the oil painted surfaces. Yes, potatoes.

What about the badly damaged pieces, and artwork of high value? We know our limits, that's why our company works with specialty artwork restorers including: The Conversation Center in Chicago. What an amazing place to visit and work with. I was able to tour their facilities to see restoration projects of works by Picasso, Andy Warhol, and others.

If you have smoke or water damaged artwork, photographs, prints and sculpture SERVPRO of San Leandro would be pleased to help you. We have worked for homes with fine art collections in Atherton, Alameda, Hillsborough, Piedmont, San Francisco, Stockton, and many other locations in Northern California.

Our work includes cleaning posters, fine books and even comic book collections. If it’s precious to you and you want it restored, please give us a call. We care and we’re here to help.

(510) 352-2480

Water Damage Brew Rescue in San Leandro

10/3/2018 (Permalink)

Commercial Water Damage Brew Rescue in San Leandro Don't let water damage shut down your brewery. Contact SERVPRO and our technicians will help to keep your business doors open

Our SERVPRO Technicians Handle Your Business Water Damage Quickly and Efficiently

Water can be very harmful to a commercial space, even when it is one of the most important ingredients used in the business’s final product. A business can be ruined if a water event causes a shutdown of even a few days. We work closely with our commercial customers to keep any closure short-lived and try to allow at least a portion of the retail space to remain open for business. 
 
Your craft brewing company is threatened with a bottling line halt when a supply line springs a significant leak it is to poised to close down production of your brand until it can be repaired and the area dried out. We have some ideas on how your business can continue in a limited way as we respond to and resolve the water crisis. 
 
The first job is to shut off the supply line and arrange for repair. Then our crew of highly trained SERVPRO technicians gets to work pumping and extracting the water from your bottling room. If you have found it necessary to shut down the power for safety’s sake, we are able to remove the water with our truck-mounted equipment, ensuring we lose no time as we complete this job. 
 
Next, we measure moisture levels and set up a configuration of air movers and dehumidifiers to dry out your bottling area completely. While the drying team does its work, SERVPRO managers evaluate the operational safety of your equipment and work to have supporting contractors fix any damaged machines so you can get back in business once the drying is complete. 
 
Meanwhile, we encourage you and your staff to continue operations in your retail space or brew pub. You may not be able to add to your craft beer supply while we restore the damage, but if we erect barriers to hide the sight and noise of the drying process, you should be able to offer the public the finished product. SERVPRO does everything in our power to keep at least a portion of your company open during restoration for your morale and to avoid disappointing your customers, who may look elsewhere for refreshment if you close. 
 
SERVPRO of San Leandro is eager to craft creative responses to commercial water damage crises. Give our office a call at (510) 352-2480 to schedule a speedy inspection and start your rapid recovery. 

Fire Damage Clean Up

10/3/2018 (Permalink)

Fire Damage Fire Damage Clean Up After the fire is out, the cleanup begins.

Call SERVPRO of San Leandro for Residential Fire Damage 

Fires can break out in your home for a number of reasons, including common causes such as a lightning strike, an electrical issue or a mishap with cigarettes. Some fires are extinguished quickly, creating only a small amount of Oakland fire damage for you to contend with. Other fires may rage for a longer period of time, and the result may be that an extensive portion of your property is damaged. Regardless of the size of the burned area, fire damage requires a fast, professional response from a remediation and repair company. 

The Damage from a Fire 
When you assess the damage from a fire n your home, you may be taken aback at the extent of damage from even a small fire. The charred area from the flames may be rather localized to a specific room or area of the home in many cases, and this is particularly true if the fire was extinguished quickly. However, the fire damage can extend far beyond the section that was burned. Consider, for example, that the smoke from fires may have filled several rooms or even the entire home. This smoke can cling to walls, carpeting, furniture and more, and it can also cause staining. In addition to the smoke and soot the water and flame-retardant material from the firefighters' efforts may be scattered throughout the area, creating an additional mess. 

The Steps for Fire Damage Restoration
With such a situation on your hands, you may be wondering how you can repair the damage that has affected your home. The Oakland fire damage repair process involves an initial assessment of the damage, and this ideally will be completed as soon as possible once the fire event has been completed. The water will need to be dried out of the home before the restoration process can begin. Once the restoration work begins, soot, smoke damage, and fire damage will be remedied with professional results. 

Why You Need a Professional Response.  Some homeowners may think about completing this process on their own, but it's best left to professionals. This is because some of the work, such as water remediation, should be completed as soon as possible and with thorough results to avoid mold damage. In addition, the restoration process for smoke damage can be more difficult than you may think, requiring cleaning throughout much of the home. SERVPRO of San Leandro is the trusted and dependable restoration company that many others have already used for their fire damage restoration services, and we're ready to help you. As a locally owned and operated business, SERVPRO of San Leandro is strategically located to respond quickly to your fire, flood or water emergency event. When a major or damaging event occurs in your Oakland or Alameda area home, we have the resources and personnel to help. Call us at (510) 352-2480.